Understanding Your Charges
At SynthesisVR we want our billing to be transparent and easy to follow for all our partners. Now that you have subscribed to SynthesisVR and started to license games, you can find all your charges and transaction history as follows: How to access your transaction history and Invoices Go to Administration – Arcade Setup – BillingClick the “Invoices & Payment History”Download the invoice that you’d like to inspect How to check your current months licensing charges Go to Administration – Billing – Games From there you will be able to check exactly how much usage you’ve generated for a certain game and how much money it is going to cost you.
Synthesis VR Proxy – Setup Guide (Redirected)
Introduction Synthesis VR is a software platform for location-based virtual reality device management and content licensing. Our platform achieves this goal with a “Synthesis” of multiple pieces of software. The heart of Synthesis VR software platform is the Synthesis VR Proxy. What Is The Synthesis VR Proxy? The Synthesis VR Proxy is a communication and cache interface between the Synthesis VR management applications such as: How Does The Synthesis VR Proxy Work? Every Synthesis VR customer is assigned a personal and private AES key (Advanced Encryption Standard) and the communication between the Synthesis VR infrastructure and your Synthesis VR Proxy instance is encrypted with the same key. This ensures your network, despite being connected to the Synthesis infrastructure, is completely isolated. What Does The Synthesis VR Proxy Look Like? The Proxy does not have a GUI (Graphic User Interface), and does not have a “window” to launch or interact with. It is a Windows Service that runs in the background. Therefore, it is lightweight and doesn’t require a powerful system to run. You can find it by going to the Windows Services Manager. The Synthesis VR Proxy can be found here. It is started automatically when the computer is turned on. You can start, stop, or restart the service from the windows services manager. If the Synthesis VR Proxy is stopped, the communication won’t work and you won’t be able to manage your VR devices (manage sessions ; use Voice Chat ; etc). Synthesis VR will not function. The “synthesisvr” Windows Account Upon installing the Proxy, a new synthesisvr Windows Administrator account is created and a random 16 characters password is assigned. The account and the password are used to allow the Proxy service to run on the PC even if all the other Windows users are currently not logged in and interacting with the Desktop. There is no need to ever log in with this user. Where Do I Install The Synthesis VR Proxy? Important Notes On Which Computer Do I Install The Synthesis VR Proxy? The Proxy is typically installed on a computer matching one of these descriptions: *In specific use cases like Enterprise setups or mobile events, the Proxy can be installed on Cloud infrastructure. Installation: SynthesisVR Proxy Step 1: Requirements Step 2: Obtain your Arcade Unique Identifier code An Arcade Unique Identifier code is required to install the Synthesis VR Proxy. Follow these instructions to obtain it Step 3: Download the Synthesis VR Installer Step 4: Open The Installer Step 5: Choose the Install Location Step 6: Choose the Start Menu Folder Step 7: IMPORTANT – Select Synthesis VR Proxy, Unselect Access Point Access Point is selected by default. You must unselect it, and select “SynthesisVR Proxy” Step 8: Enter Your Arcade Unique Identifier Step 9: Close the Installer Install SynthesisVR Proxy on Amazon Cloud FAQ
Game Categories – Organize Your Content
Synthesis VR game categories allow you to choose which games are available for customers to choose from. They also can act as filters as you will see below. By default SynthesisVR will include all downloaded games as available game options during sessions. Once a game category is setup and assigned, only those games will be available. To create a game category navigate to Administration>> Business Setup >> Games, Categories, Licenses. Followed by clicking on the Categories tab: To create a new category, click on the large New Category button. This will bring up a new game category window. To add games to the Game Category, you can either double click on the games displayed in the left column or drag them from the left column to the right space. Note that the list on the left can be searched using the search field at the top (and additionally, this list only displays games discovered to be installed on your stations). If you are building a Game Category of all your games, you can simply click on the “Assign all your installed games”: To organize the order your games displayed in you simply need to click and drag the games within the right hand list. Alternatively, if you want them in alphabetical order you can click on the “Sort Alphabetically” button. Once done, click on the Save button at the bottom. At this time, you have only created a game category and it is not connected to anything else. To have it shown to customers, you need to assign the Game Category to one or more of your Work Rules. You can refer to this article for Work Rules within Operation Settings: https://synthesisvr.com/knowledge-base/work-rules-by-duration/ Note that you can also reach the Work Rule by clicking on it where it shows it is Assigned in the Categories section: When you are in the Work Rule, head to the Games tab and simply click on the Assign Game Categories + button to add more Game Categories or click on the red x to remove game Categories. Using the drop down on each Game Category allows you to choose which one will show. Note that the order the Game Categories show in this section is the order they will display for the customer in the headset. Enforced vs Optional If you create an Available Games – Enforced Game Category, then when you assign the Game Category will show in every session that the Game Category is assigned to. If you create a Restricted Access – Enforced Game Category, then when you assign this Game Category to a Work Rule, all games in this Game Category will be hidden in any other Game Categories are assigned to that Work Rule. This is most helpful if you want to create different Work Rules with the same Game Categories as your other Work Rules, but don’t want to go through and create different Game Categories to remove individual games and you can just add this Restricted Game Category to the Work Rule. If you create an Available Games – Optional Game Category and assign it to a Work Rule, than you are able, on a station by station basis, decide to include that category or not in the session. Note that at the start of a session, the Available Games – Optional categories will be selected by default and must be UNCHECKED to have them not show. If you create a Restricted Access – Optional Game Category and assign it to a Work Rule then you are able, again on a station by station basis, decide to essentially hide the games in this Game Category from a specific station. Note that at the start of a session, the Restricted Access – Optional categories will be unselected by default and must be CHECKED to hide games in this category. In the below image, the “Easy” Game Category is set to Available Games – Optional and the Medium is set to Restricted Access – Optional. Again, each station can have different options chosen at the start of a session. You can also assign games directly from the game itself. From the Your Games tab in the Games, Categories, Licenses section click on any game and go to the Categories tab: From there you can Enable or Disable a Game Category that a game is assigned to. Once finished, click on the Save button at the bottom. Note that a Game Category must have at least one game assigned to it prior to using this method. You can use the drop down number on the right of an Enabled Game Category to assign where in the list the game should show up.
Adding / Updating Credit Card On File
In order to subscribe to Synthesis VR and license games, you will need to put a credit card on file. Also if you need to update the credit card on file you can do so with the following steps. Head to the SynthesisVR Billing Tab (in the Arcade Setup tab in the Advanced View of Administration) Once there, click on the Update Credit-Card On File Fill out the required information in the popup and click on Save Your CC when done.