Knowledge Base

Arcade Setup

• Synthesis VR Setup - Installation
• Content Licensing: How To License Games
• Synthesis VR Setup - Subscribe To Synthesis VR
• Experience Types Add-On - Custom VR Session Types
• Synthesis VR Setup - VR Stations
• Adding / Updating Credit Card On File
• Synthesis VR Setup - Add More Stations To Your Location
• Synthesis VR Proxy - Cloud Proxy for VR Arcades - Amazon / AWS
• Game Categories - Organize Your Content
• Synthesis VR Modules - Standalone Game Server
• RustDesk - Remote Desktop Software - Installation Guide
• Content Licensing: How to Start Licensing, Continue Subscription, and Add Balance
• Synthesis VR Access Point - Installation

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Software

• Synthesis VR Proxy

  • Synthesis VR Proxy - Setup Guide
  • Synthesis VR Proxy - Troubleshooting
  • Synthesis VR Proxy - Moving Your Synthesis VR Proxy to a New PC
  • Synthesis VR Proxy - Cloud Proxy for VR Arcades - Amazon / AWS
  • Synthesis VR Proxy - Cloud Proxy for Enterprise – Amazon / AWS
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• Synthesis VR Access Point (Windows)

  • Voice Chat Service
  • Adding an External Game to SynthesisVR Game Menus
  • Understanding Idle Playback and Troubleshooting

• Synthesis VR Access Point (Android)

  • Local Manager (Standalone) - Install Synthesis VR On A Standalone Headset
  • Local Manager (Standalone) - Install/Uninstall/Update Content On Standalone Headsets (Quest/Focus 3/Pico)

• Local Manager

  • Local Manager - An Introduction
  • Local Manager - Understanding The User Interface 
  • Local Manager - Individual Device / Station Settings
  • Local Manager - How To Manage Games & Content on Your Device or Station
  • Local Manager - How To Launch Games
  • Local Manager (Standalone) - Install Synthesis VR On A Standalone Headset
  • Local Manager (Standalone) - Install/Uninstall/Update Content On Standalone Headsets (Quest/Focus 3/Pico)
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• RustDesk - Remote Desktop Software

  • RustDesk - Remote Desktop Software - Installation Guide
  • RustDesk - Remote Desktop Software - Connecting To Synthesis VR

Platform Add-Ons

• VR Session Manager

  • VR Session Manager - How To Launch A Session
  • Experience Types Add-On - Custom VR Session Types
  • Game Categories - Organize Your Content
  • VR Session Manager - Timeline View
  • VR Session Manager - Session Tags
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• Experience Types Add-On - VR Session Types

  • Experience Types Add-On - Custom VR Session Types
  • Experience Types Add-On - Work Hours - By Game
  • Game Categories - Organize Your Content

• Leaderboard Add-On

  • Leaderboard Add-on - Getting Started
  • How to auto-sync Leaderboard data to Google Sheets
  • Reading Leaderboard Through API

• Booking Add-On

  • Booking Add-On - Booking Widget Setup
  • Booking Add-On - Selecting Game on Booking Widget
  • Booking Add-On - disable opening / closing hours from booking
  • Booking Add-On - upon successful booking, redirect to a confirmation page
  • Synthesis VR API - Booking Widget
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• Game Server Automation - Set Up A Dedicated Multiplayer Game Server Computer
• Command Calls - Create/Execute Custom Scripts & Commands
• Goods Management Add-On - Integrating Merchandise, Food, and Drink Sales 
• Experience Types Add-On - Custom VR Session Types
• Game Categories - Organize Your Content
• Rewards Points Add-On
• Membership Add-On - Convert Your Visitors To Regular Customers
• Discounts Add-On - Discounts 2.0

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Advanced Settings

• Adding an External Game to SynthesisVR Game Menus
• Synthesis VR Proxy - Cloud Proxy for VR Arcades - Amazon / AWS
• Command Calls - Create/Execute Custom Scripts & Commands
• Environment Profiles - Store and Swap VR Boundaries
• Firewall and Network Information
• localmanifest.json Cheatsheet
• Location Based Virtual Reality League (LBVRL)
• Membership Add-On - Convert Your Visitors To Regular Customers
• Multiple networks
• Per Station Arguments (with Rec Room example)
• Rewards Points Add-On
• Setting up and Customizing Waivers
• Synthesis VR Proxy - Troubleshooting
• The SynthesisVR Engine

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Free Roam

• Understanding Free Roam VR Tracking and Calibration
• Environment Profiles - Store and Swap VR Boundaries

Troubleshooting

• A game stay on "Installing" in Steam, but nothing happens
• Desktop App not syncing or Starting Issue
• Duplicating Task Tray Icons
• Firewall and Network Information
• Games Not Launching
• KATVR Troubleshooting
• Making Sure Time Is In Sync
• New Station or Hardware Changes
• QuarkXR - Troubleshooting Guide
• SteamVR Audio Issues
• Streaming from PCVR to Standalone HMD
• Synthesis VR Updater Not Working
• SynthesisVR Log
• Synthesis VR Proxy - Troubleshooting
• Troubleshooting Voice Chat Services
• Troubleshooting: Synthesis VR dashboard not displaying

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Local Manager

• Local Manager - An Introduction
• Local Manager - Understanding The User Interface 
• Local Manager - How To Manage Games & Content on Your Device or Station
• Local Manager - How To Launch Games
• Local Manager - Individual Device / Station Settings

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API

• Synthesis VR API - Booking Widget
• Delete or Update Session Through API
• Synthesis VR API - Gift Cards
• Online Waivers
• Reading Customers Data Through API
• Reading Leaderboard Through API
• Reading Sessions & Goods Data Through API
• Reading Survey Data Through API
• Setting up and Customizing Waivers
• Webhooks
• Synthesis VR API - Local API

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RustDesk - Remote Desktop Software

• RustDesk - Remote Desktop Software - Installation Guide
• RustDesk - Remote Desktop Software - Connecting To Synthesis VR

Business Setup

• Adding / Updating Credit Card On File
• VR Session Manager - Session Tags
• Synthesis VR Setup - Subscribe To Synthesis VR
• Experience Types Add-On - Work Hours - By Game
• RustDesk - Remote Desktop Software - Installation Guide
• Content Licensing: How to Start Licensing, Continue Subscription, and Add Balance

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Customers

• Setting up and Customizing Waivers
• Voice Chat Service

Customizations

• 2D Menu Localization
• 3D Environment Customization/Adding Your Own 3D Environment
• Adding an External Game to SynthesisVR Game Menus
• Game Categories - Organize Your Content
• Per Station Arguments (with Rec Room example)
• The SynthesisVR 3D Environment

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Daily Operations

• Game Categories - Organize Your Content
• Launching A Walk In Session
• Setting up and Customizing Waivers
• VR Session Manager - Timeline View
• Voice Chat Service
• VR Session Manager - How To Launch A Session

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Game Plugins

• Customize SuperhotVR: Arcade Edition
• Front Defense: Heroes - Arcade Mode
• KAT I/O Custom Locomotion Settings for non KAT I/O Games
• Setting up Vivecraft on SynthesisVR
• Auto-launch Top Survivors after Top Squad

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Games & Licensing

• Adding an External Game to SynthesisVR Game Menus
• Game Categories - Organize Your Content
• Content Licensing: How To License Games
• Per Station Arguments (with Rec Room example)

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Getting Started

• Adding / Updating Credit Card On File
• Synthesis VR Setup - Add More Stations To Your Location
• Booking Add-On - Booking Widget Setup
• Game Categories - Organize Your Content
• Content Licensing: How To License Games
• MobileFuel - Getting Started
• Setting up and Customizing Waivers
• Experience Types Add-On - Custom VR Session Types
• Synthesis VR Setup - Installation
• Synthesis VR Setup - Subscribe To Synthesis VR
• Synthesis VR Setup - VR Stations
• Leaderboard Add-on - Getting Started
• Synthesis VR Proxy - Setup Guide
• VR Session Manager - Timeline View
• Experience Types Add-On - Work Hours - By Game
• Content Licensing: How to Start Licensing, Continue Subscription, and Add Balance
• Synthesis VR Access Point - Installation

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How To Guides

• Local Manager

  • Articles coming soon

• Adding / Updating Credit Card On File
• Adding an External Game to SynthesisVR Game Menus
• Synthesis VR Setup - Add More Stations To Your Location
• Booking Add-On - Booking Widget Setup
• Chaperone Management
• Game Categories - Organize Your Content
• Disable the session start option from Access Point
• Goods Management Add-On - Integrating Merchandise, Food, and Drink Sales 
• How to auto-sync Leaderboard data to Google Sheets
• How to change the Access Point web port
• Integrate Web Widgets with WIX
• Content Licensing: How To License Games
• Loop through a list of titles on a predefined period
• Membership Add-On - Convert Your Visitors To Regular Customers
• New Station or Hardware Changes
• Per Station Arguments (with Rec Room example)
• Quark XR - Automatic VR Streaming - The Guide
• Replace Text-To-Speech with Audio files
• VR Session Manager - Session Tags
• Rewards Points Add-On
• Booking Add-On - Selecting Game on Booking Widget
• Setting up and Customizing Waivers
• Setting up Wake-on-Lan
• Setup OBS
• Experience Types Add-On - Custom VR Session Types
• Synthesis VR Setup - Installation
• Synthesis VR Setup - Subscribe To Synthesis VR
• Synthesis VR Setup - VR Stations
• SynthesisVR Log
• VR Session Manager - Timeline View
• Understanding Your Charges
• Voice Chat Service
• Experience Types Add-On - Work Hours - By Game
• Mission X: Setup Guide
• Synthesis VR Access Point - Installation
• StrikerVR Installation

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Main Category

• Booking Add-On - Booking Widget Setup
• Desktop App not syncing or Starting Issue
• Duplicating Task Tray Icons
• Firewall and Network Information
• Launching A Walk In Session
• Mirroring Audio To a Monitor
• VR Session Manager - Session Tags
• Rewards Points Add-On
• Synthesis VR Setup - VR Stations
• Synthesis VR Proxy - Troubleshooting
• Synthesis VR Proxy - Setup Guide
• VR Session Manager - Timeline View
• Experience Types Add-On - Work Hours - By Game
• VR Session Manager - How To Launch A Session

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Management Portal

• Booking Add-On - Booking Widget Setup
• VR Session Manager - Session Tags
• Rewards Points Add-On
• Experience Types Add-On - Custom VR Session Types
• Synthesis VR Setup - VR Stations
• Understanding Your Charges
• Experience Types Add-On - Work Hours - By Game

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Management Portal Admin

• Booking Add-On - Booking Widget Setup
• Content Licensing: How To License Games
• VR Session Manager - Session Tags
• Rewards Points Add-On
• Experience Types Add-On - Custom VR Session Types
• Synthesis VR Setup - VR Stations
• Understanding Your Charges
• Experience Types Add-On - Work Hours - By Game

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Online & Email Settings

• Gmail SMTP settings
• Modules: Email Support
• Survey Configuration

Payment Processors

• Moneris Settings
• Strong Customer Authentication (SCA)

Payment Processors

• Square Part 1 - Standard Setup
• What Payment Processors Does SynthesisVR Support

Plugins

• Booking Add-On - Booking Widget Setup
• Synthesis VR API - Local API
• Voice Chat Service

Reservations

• Booking Add-On - Booking Widget Setup

Section Overviews

• Dashboard Overview
• Reservations Page Overview
• Your Arcade Page Overview

Software Updates

• Access Point - 2017 - 2018 Updates
• Access Point – 2019 Updates
• Access Point – 2020 Updates
• Access Point 3.16.X - Release Notes
• Access Point 3.17.X - Release Notes
• Access Point 3.18.X - Release Notes
• Access Point 3.19.X – Release Notes
• Access Point 3.20.X – Release Notes
• Access Point 3.9 - Release Notes
• SynthesisVR - Version 3.12 Changelog
• SynthesisVR For Android
• SynthesisVR Updater Detected As a Virus by Windows Defender
• SynthesisVR Version 3.10 Changelog
• SynthesisVR Version 3.11 Changelog
• Update SynthesisVR
• Updated Access Point to Beta Version
• Access Point - 2021 - 2022 Updates
• SynthesisVR Software Changelog 2017 - 2022

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Station Access Point

• Synthesis VR Setup - Add More Stations To Your Location
• Chaperone Management
• Understanding Idle Playback and Troubleshooting
• Voice Chat Service

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SteamVR Settings

• Install SteamVR off Steam
• Mirroring Audio To a Monitor
• Using SteamVR Environments with SynthesisVR

Third Party Integration

• Adding an External Game to SynthesisVR Game Menus
• CheckFront Integration
• Fareharbor Integration
• MailChimp Integration

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Widget Plugins

• Add "How did you hear about us?" option
• Add Games Info To Your Website
• Booking Add-On - disable opening / closing hours from booking
• Booking Add-On - upon successful booking, redirect to a confirmation page
• Booking Add-On - Booking Widget Setup
• Customize the minutes dropdown
• Integrate Web Widgets with WIX
• Widgets - WordPress Plugin

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Your Arcade

• Synthesis VR Setup - Add More Stations To Your Location

Enterprise

• Synthesis VR Proxy - Cloud Proxy for Enterprise – Amazon / AWS

Standalone Headsets

• Local Manager (Standalone) - Install Synthesis VR On A Standalone Headset
• Local Manager (Standalone) - Install/Uninstall/Update Content On Standalone Headsets (Quest/Focus 3/Pico)

Essential Access

• Synthesis VR Setup - Installation
• Content Licensing: How To License Games
• Content Licensing: How to Start Licensing, Continue Subscription, and Add Balance
• Synthesis VR Access Point - Installation

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Content Licensing

• Articles coming soon