How to Start Commercial Licensing, Continuing Subscription & Adding Balance

Once you are satisfied with Essential Access and testing the platform and games, you can move to the next step, which is commercially licensing the games for your VR location. Before we add this, lets understand how SynthesisVR Pre-Paid balance work. The Pre-Paid Balance/Credit System Explained There Are 2 forms of pre-paid balance which can be found in your Billing Page: Software+ Software refers to the funds available in your account specifically designated for utilization towards SynthesisVR features and additional add-ons. Every new Essential Access account comes with $250.00 worth of free credits. This can be utilized to purchase any add-on except Content Add-On: Steam. SynthesisVR will initially charge your existing Free Balance for your add-ons before attempting to charge your other types of balance available. If there are not enough pre-paid balance to cover your subscription cost, SynthesisVR will charge your credit card on file. Game Licenses+ Game License refers to the funds available in your account specifically designated for utilization towards game content. A minimum of $100 is required to commence your commercial licensing process. This initial balance serves as an entry point to access the SynthesisVR content store, providing you with access to all games available under Essential Access. Throughout the month, your game usage is monitored. On the first day of each month, your total charge is calculated, taking into account the previous month’s game and content usage. This sum is then deducted from your Game Licenses balance. If your usage exceeds the balance, the remaining amount will be charged to your credit card. How to Start Licensing There are couple of steps Adding Your Credit Card Go to Administration – Billing – Click on Update Credit-Card On File Button under Actions Add your details and click Save Your CC. After saving, clicking the Update button again won’t display any details and might include random numbers. This measure is purely for security reasons; rest assured; your credit card information has been successfully added. Add Balance Once your credit card information is added, click the $ Add Balance button. As mentioned above there are two types of balance. Make sure to add the amount to the right balance. In order to licensing games, please add $100 under Game Licenses Balance as shown below and click Confirm your payment. Once the payment has gone through you will see your new balance under PRE-PAID BALANCE. You can now go to Administration – Games, Categories, Licenses and start licensing games. Frequently-Asked-Questions (FAQ) What will happens if my game licensing balance is empty? You will still be able to play and offer licensed games. Your usage will be automatically charged to your credit card on file on the first of each month. You will be unable to license new games from the content store. Add more balance to unlock the content store.

RustDesk – Remote Desktop Software – Installation Guide

Synthesis VR RustDesk Remote Desktop Software Installation

RustDesk Manual RustDesk: Introduction RustDesk is a free to use platform that allows you to connect to other computers remotely. You can see what is happening and control your computers from one, central computer. RustDesk is the preferred method that we in Synthesis VR use in order to troubleshoot issues, or when helping a new customer with installing setting up Synthesis VR and games for the first time. Installing RustDesk Download RustDesk Here This will automatically download Rustdesk. Navigate to your downloaded file, and open it. Open RustDesk After opening this file, you are greeted with this window. Click the Install Button Pin the application to your taskbar for future use. Configure Settings Click the hamburger menu in the top-right corner to access the settings page. Navigate to the Network Settings Enter Provided Information The information in the network settings page should already be there. However, if the above information is not there, you must enter it. You can copy and paste the information below. ID Server: rustdesk.synthesisvr.com Relay Server: rustdesk.synthesisvr.com API Server: https://rustdesk.synthesisvr.com Key: 7gNdea7sJ0hN0YUFuOL5ZZyg711wMVo4JOzyH5UCSFI= Navigate To Security Settings Set A Permanent Password *It might benefit you to set the same permanent password on all of your VR stations

VR Session Manager – Session Tags

Real life usage case If you don’t yet have any employees, you definitely would have to hire some as your business grows. Then, you would create them “Operator” SynthesisVR accounts, as you wouldn’t want them to have full control over your setup. With this, certain functionalities would be limited. To name few: As we are all humans, your employees would do mistakes from time to time and you would be the one that would supervise and take care to “fix” their mistakes. In the regular case, your employees would let you a reservation comment, so you can take care for it. With the business growth, you may end up having 20, 30, 100+ reservations per day and it may become difficult and time consuming to check the comments one by one. However, if your staff add a comment and add a label to the reservation, you would be able to take care significantly faster. We are sure you would be able to think of more usage cases and we are eager to hear them. How to create Tags 3. Select your location, Give a Title that is relevant and select a color and Save Adding A Tag to an existing Reservation

Experience Types Add-On – Work Hours – By Game

The purpose of this Rule is to allow your arcade to act more like a traditional arcade where someone pays to play a game until a certain criteria is reached. For example, they play until they “die”, or play just a single round. Once the criteria is reached (set within the Game Categories section explained here), the session ends.  Then click on the “Add/Edit Operation Settings” button under your experiences: To remove a line item in this section, click on the red “x” to the right of it.

Adding / Updating Credit Card On File

In order to subscribe to Synthesis VR and license games, you will need to put a credit card on file. Also if you need to update the credit card on file you can do so with the following steps. Head to the SynthesisVR Billing Tab (in the Arcade Setup tab in the Advanced View of Administration) Once there, click on the Update Credit-Card On File Fill out the required information in the popup and click on Save Your CC when done.

Synthesis VR Setup – Subscribe To Synthesis VR

Synthesis VR

Step 1: Ensure Installation is Complete Note: Pre-Subscription Optional. If Synthesis VR is not installed, visit the guide below and complete that first. Step 2: Enter Your Credit Card Information Step 3: Subscribe Your Station(s)