Game Plugins – A General Overview
One of the unique features of SynthesisVR is the Game Plugins which add several different things including One Click launches, Audio Adjustments, Map Selections, and more. At this time, most of the games with the Game Plugins integration are ones delivered through our Content Delivery, but there are a few Steam games that have them. You may have noticed when looking at a game inside of the Games & Licensing section there was a tab called Plugins. For some games, you may have also noticed that there are some settings inside of there. In most cases the necessary Plugins are installed automatically. In some cases (possibly for a Language Plugin), this plugin may not be installed and would need to be installed by clicking the Install button for that specific Plugin. For the most part, once a Plugin is installed there’s not too much that needs to be done until you launch the game in a session at which point you may be given a variety of parameters you can change at the time of launch. There might me an occasion that you may want to edit those parameters in advance of starting the game in a session, maybe editing or adding durations, changing the default song selection, etc. In this case you would need to install a local copy of the plugin by clicking on that in the Plugins section of the game: Once the local copy is installed, you could then head to the Game Plugins section and edit that particular Plugin: Note that editing Game Plugins is slightly on the advanced level and will be discussed elsewhere in the Knowledge Base, this shouldn’t stop you from exploring to better understand what is happening.
The SynthesisVR 3D Environment
Owning an arcade is a challenging business. You not only have to provide excellent customer service, but also need to have the right tools on hand. As SinthesisVR already provides a lot of options to save money from your daily operations, it is now time to provide your customers with an excellent VR experience from the first second.Navigate to the Dashboard and enable the 3D experience for each of your VR stations.Head over to Administration >> VR Stations in our Simple View: or Administration >> Arcade Setup >> VR Stations in the Advanced View: Once in, click on the Edit button for whichever station you want to have the 3D Environment on. Then click on the drop-down menu next to the “3D Environment” option and choose the desired Launcher option: Click on Save and then head over to your station and open the Access Point app. Click on the Refresh button to refresh the station. On the Version 4 interface: Once you are done, open the file in a text editor, copy the text, and head over to (in the Advanced View): Administration >> Advanced Setup >> Extras >> Customizations >> 3D Menu Customization Then paste the text in the available space. If you would like to play your own audio files, you could add the “playfile:” prefix to all “speak” related parameters. Example:“speak_handset_take_during_tutorial”: “Use this handset to call the arcade operator for assistance” This line would lead to a text-to-speech saying the text on the right. If you have a recorded file and that file is located under: C:\audio\call_for_help.wav , then the following setting would be valid: “speak_handset_take_during_tutorial”: “playfile: C:\\audio\\call_for_help.wav “ Please keep in mind that double backslashes are required.
Access Point 3.20.X – Release Notes
Version 3.20.9 – 1st December, 2022 Version 3.20.8 – 17th October, 2022 Version 3.20.7 – 16th August, 2022 Version 3.20.6 – 12th July, 2022 Version 3.20.5 – 28th June, 2022 Version 3.20.4 – 19th May, 2022 Version 3.20.3 – 18th March, 2022 Version 3.20.2 – 15th March, 2022 Version 3.20.1 – 24th January, 2022 Version 3.20.0 – 18th January, 2022
Nested Game Categories
The first step in creating Nested Game categories is to come up with the structure you want, so something as follows: Main Category 1 Subcategory 1 Subcategory 2 Main Category 2 Subcategory 3 Subcategory 4 Once you have that mapped out, the next step would be to create all of the Subcategories first so they are ready to go (you’ll obviously want to rename them to something more obvious than “Sub Category 1”, etc. Go through the usual process of adding games as necessary and as found in this article: https://synthesisvr.com/knowledge-base/creating-and-assigning-game-categories/ Next you’ll need to create your top level Categories and within those Categories, you’ll add in the appropriate nested Game Categories at the bottom. Once you have your top level Categories and your Subcategories set up, it should look something similar to this: Next would be adding those to the Work Rules as per the instructions found here: https://synthesisvr.com/knowledge-base/creating-and-assigning-game-categories/ but with some slight variation. When setting up the order you want your categories to appear, the following has to be kept in mind. All game categories (both top level and nested) need to be added to the Games tab. The order needs to be: Main Category first followed by the Subcategories you want to appear underneath it. If you place a Subcategory either before a Top Level Category it’s supposed to be in (or following a Top Level Category it’s not in), then that Subcategory will show up on the top level vs nested inside of a Top Level Category. Another consideration when creating Nested Game Categories is you can got multiple levels of nesting, it doesn’t have to be just 2 levels, a top level and a sub level. So you could have (for example), the following: Main Category 1 Subcategory 1 Sub Subcategory 1 Sub Subcategory 2 Subcategory 2 Sub Subcategory 3 Sub Subcategory 4 Main Category 2 Subcategory 3 Subcategory 4 The only real limitation is how complicated or deep you want it to be. Although, of course, you want to keep it simple and direct for your customers, but it’s important to understand the extremes this could be taken to.
Discounts Add-On – Discounts 2.0
From the Administration section, head to Discounts under the Extras tab (note that this needs to be accessed from the Advanced view). Creating Discounts You can create a new Discount by clicking on the + button in the top right. You can also edit or delete an existing Discount from the buttons below that: On the first “Settings” tab, you’ll need to enter the following information: For the Discount Type, please note the following: Next, we have the Conditions tab. The first thing that you need to do is to assign the Discount to the specific Experience Type. Note that doing this only limits which Experience Types this Discount can be applied to. But Discounts still need to be attached to Work Rules. More below. Next, you need to assign which arcades this Discount will apply to. If you only have one location, then you just need to choose that. If you have multiple locations, this will be where you might assign certain Discounts to certain locations. Next, we have the Minimum and Maximum Stations To Apply, this would of course depend on your usage. But one use case scenario is if you have a discount past a certain number of stations, say for example 3. You would then set Minimum to 3 and (again, for example) Maximum to 5. And when someone books a session with 3-5 stations, then this discount will apply to those. Valid From and Until will set when the discount can be applied. Choosing the Apply For Durations lets you set any combination of specific durations you want the Discount to apply to. And, lastly, you can choose which days you want the discount to be applied on. Based on all these combinations, it’s certain you can see how very narrow and precise you can have discounts. Again, keep in mind Discounts still need to be attached to Work Rules, but more on that later. The last tab, Advanced, is optional settings. Maximum Times the Code Can Be Used allows you to limit how often a code can be used and is specific to if you have to Require an Account set on the Settings Page. If it’s blank, it offers unlimited usage. Otherwise, a number will limit usage to that quantity. And lastly, if you want to exclude these sessions from reports, you can choose that from the 2nd option. Once you’ve got everything set up, click on Save and your new Discount will be added. Adding Discounts to Work Rules Head over to your Operation Settings under the Business Setup tab in the Administration section: From here, you’ll need to click on the Add/Edit Operation Settings of the Experience Type you want to make adjustments to and enter into the Work Rules section: Once in the Work Rules, edit or create a new Work Rule and head over to the Billing Tab: From here, click on the Discount IDs + button as many times as you need to to add as many Discounts that might apply to this Work Rule. Keep in mind that Discounts have their own set of criteria and may not apply to a specific Work Rule even if you add it. So be sure to set the Discounts up as necessary first before adding them to the Work Rule. Once done, click on Save and you’re done. Moving forward, any bookings that come through against the Work Rule with a discount will have the Discount applied (again, assuming all the conditions have been met). Adding Discount to Goods If you’ve added a Goods Discount, then you can head over to the Goods section which is found under the Extras tab in the Administration section. From there you can create a new Goods item or edit an existing one by clicking on it. If you do have a Goods Discount set up, you will see the Discount button where you can add a discount to it: Doing this will open up the option to allow Discounts on this item. As per usual, you have the ability to make decisions even further down. The next step would be to add the option to allow Discounts in a Goods Widget. Head over to the Web Widgets & API section from within the drop-down of the Online & Email Settings button under the Pro Tab in Administration: The bottom section is where the Good widgets are located. Typical Goods Widgets would be the typical things like T-Shirts or things of that nature, but also is the method used for selling Gift Vouchers. You can create or edit an existing Goods Widget which will open the settings. The key here is the bottom will have an option to accept Discount Codes for this particular Widget: With Goods Discounts, a customer would need the code you added to the Discounts.
Streaming from PCVR to Standalone HMD
Pico Neo 2 / Pico Neo 3 Pro If the streaming seems to work well, but the visual quality is low – open the Pico’s Streaming Assistant app, click on “Settings” and change the Image Quality to “Normal” or “HD”. If you are experiencing sensible lag with the stream, to check your WiFi environment. Next to the Pico’s speed checking in-VR tool, you could also try speedtest.net and verify your WiFi bandwidth is enough. You can also use your WiFi router’s tools to scan for interference. Usually, changing the radio channel helps. Try multiple channels to find the one performing best. The streaming works well, but the controllers lag – this is because your CPU is topping up. Close any unnecessary CPU-consuming apps like AnyDesk. Please see the required network and PC specifications. Network Requirements: Neo 3 Pro supports Wi-Fi 6 ( 802.11 a/b/g/n/ac/ax) and 2.4GHz/5GHz. Please enable 5G band when using wireless streaming. Also, please see the hardware and network requirements here. For the Network part, the requirements are as follows: Network port: Gigabit wired network port Router: 1 5G router (a gigabit network port is required) The network cables from the network port to the router and from the router to the computer need to be category 6 and above; I also encourage you to disable the firewall and use a standalone WiFi router for streaming. According to feedback from other clients. At 5GHz ~500Mbps, the HD quality runs well at 90Hz. The application frame rate is around 57 fps. Hope the information above helps. PC Requirements: Processor: Intel(R) Core(TM) i7-10700k CPU @ 3.80GHz RAM: 16,0 GB (15,8 GB usable) System type: 64 bits operative system Graphic card: NVIDIA GeForce RTX 2070 Super
Gmail SMTP settings
It is possible to use Gmail Simple Mail Transfer Protocol (SMTP) and in this article, we will explain how this can be done. Please note that to use this option you must have an active SynthesisVR Pro account (https://synthesisvr.com/pricing-plans/) How to enable the 2-Step Verification on your Google account, you can find here: https://support.google.com/accounts/answer/185839 You may need to sign in. If you don’t have this option, it might be because: At the bottom, choose Select app and choose the Mail option and from the Select device dropdown, choose the device you’re using. Then click on the button Generate. The App Password is the 16-character code in the yellow bar: Finally, you can test your settings when you click on the “Send me a test email” button under your SMTP Settings to test your configuration. For assistance with any of the settings, please open us a ticket: info@synthesisvr.com
Moneris Settings
Step 1) Login to https://www3.moneris.com/mpg/ and from the “Admin” menu, pick “Hosted Paypage Config” Step 2) Setup your configuration with the following URL: https://api.synthesisvr.com/monerisResponse Step 3) click on [Save Changes] and copy the ps_store_id and hpp_key from the top part of the page. Save them under SynthesisVR: Note: Please feel free to use the following test credentials: Store ID: UYV4Xtore3 HPP Key: hpVVSL6LFILV Test CC: 4242424242424242 Step 4) Enable “Transaction Verification” under Moneris: On your “Hosted Paypage Config”, scroll down to “Security Features” and add the following URL: https://api.synthesisvr.com
How to change the Access Point web port
The Access Point’s local API port now can be changed to any port higher than 1000. The way Synthesis consumes the default 8080 port allows sharing it with other processes, but certain third-party software and apps are not adopting the same level of openness and demand port 8080 exclusively for them. Default Access Point local API port: 8080 Accepted value: between 1000 to 65535 Changing the port is supported as of Access Point version 3.19.2 Upon changing the port, send a Refresh command to all your VR stations. The Access Point will restart and use the new port. The first time a new port is in use, the Access Point will request Admin Permission.
Goods Management Add-On – Integrating Merchandise, Food, and Drink Sales
This guide will go over the setup of the GOODS CONFIGURATION and the process of using goods to sell merchandise, add ons and so much more. Since our goal is to provide you with a flexible and customizable Goods section, you will see that there are no pre-set categories or items. That being said you can organize and add items as per your needs and set up everything the way it will fit you best. 1. Adding categories, sub-categories, and items. From the Advanced Settings of the Administration Section, click on Goods under the Extras tab: To add a new item, click on the 3 dot menu on the top right and then click on the Add Item button, which would bring up the Add/Edit Item popup. Fill in the appropriate sections as per the below: 1. TITLE – here you should add the name of the product you want to add, for example, Bottled Water. If you will offer different sizes of the specific item you will need to add each of them, for exampleBottled Water 16.9 Fl oz (500 ml) and Bottled Water 8 Fl oz (240 ml)2. AVAILABLE IN ARCADES – when you click on it , you will be able to select your arcade from the drop-down menu. If you have more than one arcade you can set up different menu items for each of them, or set them all to share the same items. To add a second arcade, click on Available in Arcades again, and the second location will appear, and so on.3. CATEGORY PATH – you can use this section to create your menu structure. To add the first category, click on Category Path, below it you will see a text box, where you can fill in the category name. This will be your main category. If you click on Category Path again, a second text box will appear right after the first one. The second box will be a subcategory of the first one.Lets say that you will offer 3 types of items: Beverages, Snacks, Sweets. Those will be your 3 main categories, each of them can have its own subcategories for example: Each subcategory can have its own subcategories, this will allow you to create a more complex menu structure if needed.4. COST – this will be the price of the item.5. ENABLE QUANTITY TRACKING – If you select yes, you will be able to track the available quantity of the item that you have on stock in your arcade. In this case, if the remaining quantity is 0, the arcade operator will not be able to sell this item. After an item that has quantity tracking enabled is created, you will need to assign the proper quantity which you have on stock. This will be shown later in the tutorial.In case you select no, the arcade operator will be able to add this item to the client’s order, no matter if the item has stock or not. Under the Advanced Tab: 1. AVAILABLE ONLY FOR REGISTERED CUSTOMERS:In some cases, you may what to have special limited items that would be available only for registered/regular customers. If you select yes, the arcade operator will be able to sell the item to only such customers.2. ADD POINTS TO CUSTOMER:3. ADD BALANCE TO CUSTOMER: Once you’ve added a few items and you refresh the page, you should see something similar to the below: You can click on any item to edit it if you need to make changes from the above. ASSIGNING QUANTITY TO AN ITEM:When one item is added with Enabled Quantity Tracking, by default is with quantity 0. To assigning quantity find the item and click on the plus button next to it: You will see the following pop up:Enter the proper quantity and click on add. The pop-up then will close itself and the quantity will be added to the selected item. 2. Selling Goods Head over to the Your Arcade Section, click on the 3 dot menu in the top right and click on Sell Goods, which will bring up the following pop: To add the item to the customer’s order, simply click on it. And the item will be shown in the bottom part of the pop-up. If this item is with enabled Quantity Tracking, the total remaining stock will be deducted with 1 automatically once you click on it. If you want to remove some items from the order, just click on the red minus next to the item. In case that this item is with Quantity Tracking enabled, the total available quantity will be increased accordingly.If the arcade operator adds by mistake a higher quantity from an item, or the client changes his mind, when the red minus next to the item is clicked, the count will be deducted with one for every click. Let’s say that initially there were 3 Bottled Water items added, and this needs to be adjusted to 1, the employee should click twice the minus sign.In the customer field, you can search for already registered customers, leave it empty for guests, or click on Add to add newly registered customers.PAYMENT.You can do cash payment, card payment, or split payment.From the Payment Type drop-down, you will need to select the proper payment. Let’s say that the customer wants to do a split payment $10 cash and $10.5 on his card. Select Cash, mark $10 and click Add Payment. You will notice that the rest of the amount will be automatically recalculated and will be populated. Now just select the POS terminal from the drop-down and click Add Payment Once the customer fully paid his order, the Complete Order button will appear. When clicked the order will be processed and the pop-up will close itself.If the customer is already registered and has CC on file, this will be also shown as a payment option, the same goes for if the customer has an available balance. 3. Reports To access Goods Reports, you can access that from the