SynthesisVR Log

For troubleshooting purposes and support related issues SynthesisVR log files provide a necessary insight on what could be the issue or for support team to better decipher a certain problem or track an activity. In cases like this knowing how to access to log file and sending it over to support is very important. To […]

Replace Text-To-Speech with Audio files

By default, SynthesisVR uses TTS to provide audio feedback to the players. The full list of supported languages is available under: Administration >> [tab] Advanced Settings >> Customizations >> Branding & Voice Prompts –> Voice Language   If your preferred language isn’t among the supported ones, you could use pre-recorded audio file instead. To do that, […]

Setup OBS

PART 1 – Setup capturing directory Setup the “Video Capture Storage Path” option of your arcade: Important: “D:\videoCapture” must be an existing directory on the PC running your Proxy. Once you change the setting, please restart your “SynthesisVR – Proxy” (similarly to the next image). PART 2 – SETUP OBS 1. Install OBS Studio (https://obsproject.com/download) […]

Disable the session start option from Access Point

SynthesisVR version 3.11 or later required   To disable the “Session Start” capability of the “Access Point” desktop app you have to: Edit: %localappdata%\SynthesisVR\app\Resources\localmanifest.json Add the following line: “disableAPSessionStart”: true Save the changes       You can disable the ability of starting games by adding the following line to the localmanifest.json file (similarly to the above […]

Chaperone Management

SynthesisVR – Chaperones Management The Chaperones Management functionality is getting an update to Environment Profiles (click) The multiple “Experience Types” support is in Synthesis since our first days. W  have since extended the billing capabilities and allowed smart involvement of the same set of stations in functionary different activities. In other words – you can run “Room Scale” and “Free Roam” on a same group of PCs and have your billing to act exactly the way you expect it to work. As part of our grown, we are now automating the Chaperones, […]

Setting up Wake-on-Lan

Wake-on-LAN (sometimes abbreviated WoL) is an industry standard protocol for waking computers up remotely. Wake-on-LAN is dependent on two things: your motherboard and your network card. Your motherboard must be hooked up to an ATX-compatible power supply, as most computers in the past decade or so are. Your Ethernet or wireless card must also support this […]

New Station or Hardware Changes

First Time Installation 1) Use the latest SynthesisVR Installer from svr.li/dl2) Go into your SynthesisVR web administration account and navigate to “Administration >> Arcade Setup >> VR Stations” 3) You will see the PC listed in there with the actual name of your computer.4) Go to the “SynthesisVR Subscriptions” from the image above and Subscribe […]

Integrate Web Widgets with WIX

There are 3 ways you can add the widget: As an embeded URL directly under a Wix page. Take your Synthesis widget URL and add it directly inside your Wix page: As a “Book Now” button across all the pages. It will open the widget in a popup in the site As a “Book Now” […]

Understanding Your Charges

 At SynthesisVR we want our billing to be transparent and easy to follow for all our partners. Now that you have subscribed to SynthesisVR and started to license games, you can find all your charges and transaction history as follows:  How to access your transaction history and Invoices Go to Administration – Arcade Setup – […]

Booking Add-On – Booking Widget Setup

This Documentation will provide a step by step guide to setting up your booking widget, integrating it in to your WordPress website and other advanced configurations. On your left menu click Administration Click Advanced Settings – Web Widgets as shown below  This takes you to the Widgets Page. On the Booking Widgets TAB – Click the + […]